Author Archives: Kelly Revell

So much more than just a Logo Following our recent external audit of ISO accreditation, our ISO team share why they’re genuinely excited about the positive impact ISO brings to the cleaning industry. ‘Why’ Some people see ISO as a set of boxes to tick, but it is way more than just following processes; it’s about understanding why they matter. Every member of our team member should be able to grasp their role in the big picture recognising their contribution to the business’s functioning. Awareness of the ‘why’ adds meaning to our work, rather than it being a long to-do list. Our Quality Manager is passionate about processes as she believes they ensure efficiency across the business and build quality into the delivery of our cleaning. It adds so much value, and it shows our customers that we genuinely care. … Continue reading →